Refund Policy

You can return a piece of jewelry that doesn't suit you within 14 days after shipment. The return costs are at the responsability of the buyer.

In accordance with Article L.121-20-12 of the Consumer Code, the buyer has a period of fourteen days to return the items that do not meet their expectations, with reimbursement. This period starts from the day of receiving the order. Any return must be notified in advance by email to: contact@gaetan-essayie.com. This right of withdrawal can be exercised without penalty, except for shipping and return costs.

The returned item(s) must be in new condition, not have been worn or used, and remain in their original packaging. Otherwise, the products will not be refunded or accepted for return.